Privacy policy

Privacy Policy of Spot Saviour Ltd

Welcome to Spot Saviour Ltd, your trusted e-commerce platform for purchasing products. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices concerning your personal information, please contact us at contact@spotsaviour.com.

This Privacy Policy applies to your use of our website at www.spotsaviour.com and any related services provided by Spot Saviour Ltd. By accessing or using our service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Personal Information We Collect

Information You Provide to Us:

Personal Contact Information: Including your first and last name, email and mailing addresses, and phone number.
Transaction Information: Your billing and shipping address, purchase details, and payment information.
Registration Information: Information related to a service, an account, or an event you register for.
Feedback or Correspondence: Information you provide when you contact us with questions, feedback, product reviews, or otherwise correspond with us online.
Usage Information: Information about how you use the services and interact with us.
Marketing Information: Your preferences for receiving communications from us.

Information We Obtain from Third Parties:

Social Media Information: We maintain pages on social media platforms. Your interactions with these platforms are governed by their privacy policies.
Information from Other Third Parties: We may receive your personal information from other sources, such as marketing partners and publicly-available sources.

Cookies and Other Information Collected by Automated Means

We, our service providers, and our business partners may use cookies, web beacons, and similar technologies to collect information about your interaction with our services, including device data, online activity data, and communications response data. For more detailed information, please see our Cookie Policy below.

How We Use Your Personal Information

To operate, maintain, and improve our services.
To process transactions and administer our loyalty program.
For customer communication, personalization of your experience, and feedback response.
For research and development purposes.
To market our products to you, including through email and text marketing.
To comply with legal obligations and for compliance, fraud prevention, and safety purposes.

How We Share Your Personal Information

With service providers and business partners that assist in operating our services.
Publicly, if you leave a product review on our website.
In connection with business transfers or transactions.

Your Choices and Rights

Access or Update Your Information: You can review and update personal information in your account profile.
Opt-Out of Marketing Communications: Follow the unsubscribe instructions at the bottom of our emails or contact us directly.
Cookies & Browser Web Storage: Most browsers allow you to remove or reject cookies. See our Cookie Policy for more details.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

International Data Transfers

We are based in the UK and comply with GDPR for the transfer of personal information outside the European Economic Area (EEA).

Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be indicated by an updated "Revised" date.

Contact Us

If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at contact@spotsaviour.com.

Cookie Policy

What Are Cookies?

Cookies are small data files placed on your device that help us understand how our site is used, navigate between pages efficiently, remember your preferences, and generally improve your browsing experience.

Types of Cookies We Use

Advertising Cookies: Used to collect information about your visit and other websites, showing you relevant ads.
Analytics Cookies: Help us understand how our service is performing and being used.
Essential Cookies: Necessary for the technical operation of our services.
Functionality/Performance Cookies: Enhance the performance and functionality of our services.